Got this email….
Dear AT&T High Speed Internet Service Customer,
We previously notified you that you exceeded your AT&T High Speed Internet data plan and were provided an additional 50 GB data pack for $10.
You have reached 75% (or 37.5 GB) of your additional 50 GB data pack for the current billing period.*
If you exceed this additional 50 GB data pack, we will provide you with another 50 GB of data for $10. You’ll be charged $10 for every incremental 50 GB of data provided to you beyond your 150 GB plan.
Please visit att.com/internet-usage to review our helpful FAQs, view your personalized usage report**, and take advantage of our data calculator.
Thank you for choosing AT&T.
Your AT&T High Speed Internet Customer Care Team
Ironic since, if you are a regular around here, you know that I canceled their crappy non-existent customer service internet crud a week ago. The girl on the phone wanted to know what AT&T could do do change my mind.
Seriously. You might want to start by instituting customer service with real people, links that actually go to something, 24/7 customer care, and a data plan congruent with the customer needs of the year 2011.
Is it me or does it seem like this whole holiday shopping cyber stuff seem over-whelming? I’m more concerned about the possibility of getting some snow. I don’t want rain turning to snow.
okay…enough of the random…Thank you Stacy for keeping this alive though 🙂
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