ConsumerAction.gov Tips for Being a Savvy Consumer

February 20, 2013

We’ve all heard these tips before but, sometimes we just need a bit of a reminder.

 ConsumerAction.gov Tips for Being a Savvy Consumer

To avoid problems and make better decisions, use this checklist BEFORE you make a purchase.

  1. Decide in advance exactly what you want and what you can afford.
  2. Do your research. Ask family, friends and others you trust for advice based on their experience. Gather information about the seller and the item or service you are purchasing.
  3. Review product test results and other information from consumer experts.
  4. Get advice and price quotes from several sellers.
  5. Make sure that the seller has all appropriate licenses. Doctors, lawyers, contractors and other service providers must register with a state or local licensing agency.
  6. Check out a company’s complaint record with your local consumer affairs office and Better Business Bureau.
  7. Get a written copy of guarantees and warranties. Compare their features.
  8. Get the seller’s refund, return and cancellation policies.
  9. Sometimes retailers do not update cash register scanners with updated prices. If you think the price displayed isn’t right, speak up.
  10. Ask whom to contact if you have a question or problem.
  11. Read and understand any contract or legal document you are asked to sign. Make sure there are no blank spaces. Insist that any extras you are promised be put in writing.
  12. Consider paying by credit card. If you have a problem, you can dispute a charge made on your credit card.
  13. Don’t buy on impulse or under pressure. This includes donating to charity.

Download the Consumer Action Handbook in PDF format

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{ 6 comments }

This person had something amazing to say! 1 Pearl February 21, 2013 at 6:54 am

Make an amazing comment. Oh my, that’s a lot of pressure. Consumer’s Reports help do the footwork for big buys. I try not to make impulse donations. On the other hand if I have the cash, it might be better with a panhandler than be converted to impulse chocolate with me.
Pearl´s last [type] ..13 Things to Look Forward To

This person had something amazing to say! 2 Kimberly Menozzi February 21, 2013 at 8:09 am

Oh, boy – I can totally vouch for number nine! I’ve worked at a number of retailers in my day and I always felt so frustrated when the prices weren’t updated in a timely fashion. ARGH!

It’s worth speaking up immediately – don’t wait until everything is totaled up and you’ve already paid to ask about a price. You might be amazed at how many people say nothing until that point – which is when a cashier can’t help you!

This person had something amazing to say! 3 Anthony North February 21, 2013 at 8:27 am

Good advice there.
Anthony North´s last [type] ..Confessions

This person had something amazing to say! 4 Mia Celeste February 21, 2013 at 8:35 am
This person had something amazing to say! 5 CountryDew February 21, 2013 at 5:31 pm

I think the last tip is extremely important. When you’re being pushed it is best to step back.
CountryDew´s last [type] ..Thursday Thirteen

This person had something amazing to say! 6 Alice Audrey February 21, 2013 at 8:31 pm

Nice links! I’ve been thinking I should try to find a couple of these. How handy.
Alice Audrey´s last [type] ..Revision Hll

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